Fran is the owner of Fran's furniture. She is a brick red pet with a white forehead, a Z-shaped antennae on
her head and blunt triangle ears, but her face is obscured because she hides behind her register, obscuring it. She possibly has round, shiny black eyes. She is very shy, too shy to directly face her customers.
Though their names are similar, she doesn't appear to be related to Nan, but they may have similar facial features. it's hard to tell, since she hides her face.